Returns & Exchanges
We want you to love your new item. However, if you would like to return or exchange it, please let us know. Review our Return & Exchange Policies on this page.
To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging. Returned to us within 14 days of purchase. We will provide you with a label.
*During the Holiday Season, we realize gifts may not be opened until Christmas. Eligible items purchased for gifts may be exchanged or returned through January 15th, 2025.
Customized items are Non-Returnable. See below.
To start a return, please contact us at clientcare@savenac.com.
Exceptions / non-returnable items
Custom products cannot be returned (custom colors, sizes out of our size range, initialed or monogram items).
Exchanges
Please let us know if you'd like to exchange your item. There may be stock available to do a quick exchange. Otherwise, there will be a time frame for the new item to be made for you. Contact us at clientcare@savenac.com to expedite this process.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was accepted. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.